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Service Solutions


The following is from one of our websites in our network that's powered by us here
at Virtual Office Partners.

The site successfuloffice.com is a hub for call centers and answering services in the United States.

If you need info and details on any of our packages that include anything below, call US at  800.714.0315
 

All of the following applies to a number of packages in slightly different ways. See package-deals.

Just think of your own company name and add one of our packages for an Instant Company! Everything you need to launch your business.  Features below are in our packages.

 

Our Packages include:

  • Help Desk/ Receptionist - your new employees serve many functions.
  • Real 800 Toll Free Numbers - We can also get you 866,877or  888 numbers but there is no substitute for the universally recognized 800 numbers. They are always available!
  • Appointment Setting - an invaluable tool for contractors and professionals. Hand your business card to someone and tell them to call your secretary or one of your assistants.
  • Dispatching - we will hunt down the appropriate employee or client wherever they are.
  • Order Entry - right on your website or in your back-office setup. We run the back offices for hundreds and hundreds of companies all over the world.
  • Multiple Office Addresses - for your website, business cards or advertisements. Immediately portray the image of a large corporation and open up markets that would normally not be available to a small or home business.

Call us at 800-714-0315

  • Employees - with names that you can use on your website! You will have the same 5 to 7 people always answering your calls. This provides a more familiar feel and is vastly superior to the typical answering service where dozens or even hundreds answer your calls.
  • Local Fax line -  - no longer will you need to buy toner for a fax machine. All faxes e-mailed right to you. (NY Office)
  • Local phone number - answered by your new staff here at Successful Office, our call center division, in your company name just as your new toll free number will be answered. (NY Office)
  • Bilingual Operators - every team of employees has bi-lingual members (Spanish and English)
  • E-mailed messages - to your computer or cell phone (we work with ALL cell phone carriers)
  • Patching - run your office from a beach or while on vacation. No one will ever know that you are not in the office. Phone quality is unmatched utilizing advanced telecom equipment and T-1 lines.
  • No set up fees! - Ask our competition about their set up charges. We are confident that you will stay with us long term. Companies that need to force you to sign multi-month agreements or pay large set up fees do not compare.
  • Call Overflow Handling - you will never miss a call again with one of our office services.
  • Month to month accounts - no multiple month contracts like other services Also discounts available if you wish to pay for multiple months.
  • Voicemail - including follow me, tree's for a corporate presence and feel, multiple boxes.
  • Call forwarding - the most advanced system available custom made for Successful Office and it's subsidiaries and members.
  • Mail Receiving & Forwarding - We will send you your mail at intervals of your choice. We can even open, scan and fax or e-mail you the details if you wish
  • Re-mailing - you can send us material to be mailed out from our office addresses with local postmarks
  • No training fees - most companies charge anywhere from $40 an hour to $100 an hour with 2 or 3 hour minimums to learn about your company. Your new team of employees will gladly learn your company as part of our service. In fact we prefer that you role-play with your new team leader and reps so that you know your business and your calls are being handled efficiently and to your satisfaction. Training on your account is our pleasure!
  • Employee Verification and Human Resources - your new employees will act as your human resource department, verifying employment salaries and dates of employment for callers leaving you and/or your staff more time to do the real work by growing your business.
  • Sales Help! We can do actual sales for you or sales support. Your entire new team of 5 or 7 employees are all customer service and sales certified by Successful Office. In fact - your new staff members are the highest paid and most loyal employees in the call center industry! Your new team of 5 or 7 employees are all customer service and sales certified by Successful Office and go through extensive training. Why trust your business to any company with high turnover, low morale and disgruntled employees?  All too common theme in the answering service and call center industry.
  • No Hold Time Charges! Most answering services and call centers actually charge you for time your callers are on hold. This is unthinkable to us! With Successful Office you only get charged for actual operator time.

 

And everything is 100% customizable. We cater to nearly every need. Call us at Call us at 800-714-0315  and ask for a representative that will explain our services.

Call us at 800-714-0315 to discuss the many options available to you.

All of the above we have put into convenient packages that may suit your needs. Please see package deals for details.

Give us a call at 800.714.0315

 

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